Aljex Knowledge Base
This database has the answer to 90% of our tech support questions. Type in a keyword, or choose one of the subjects from the category box.

The less you type in, the better the results. For Instance, a keyword "agent" gets better results than "agents"
 
Keyword:   
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Category:   

 

Aljex Support



If you need help or support:

1) Fastest Help! Help Yourself and check our support database above. It has the answer to 93-95% (and growing) of the questions that our support team is asked.

2) On-line videos. 24 hours a day there is someone on a video just waiting to show you how to use our features. Many of the videos are only a couple of minutes and they get right to the point.

3) E-support. You put in a request, we respond! 88.5% of these requests are handled within 5 minutes.

CLICK HERE to enter a new help desk request.

4) Internet Speed Test. If your system is running slowly, we recommend running an internet speed test to verify that your connection is stable.

CLICK HERE to run an internet speed test.


5) Phone support. If you need phone support, we always need the four basics: A) your company name, B) your login name, C) the pro# and D) a good description of your question or problem. Having this information will get you the fastest results. Call (732) 357-8700 to speak directly to one of our tech support team members.







Dynamic has Aljex Compatible Checks, Window Envelopes and other consumables.



Click on the picture below to view the feature list


Features



Current EDI Partners as of April 1, 2010


AAA cooper Averitt Express, Benton Express, Best Transport, Boyd Trucking, Cargo xpress, CH Robinson, Conway, CR England, Estes, Excel Transportation, Fedex, Fedex LTL, Fedex national, NEMF, Overnite, Old Dominion, New Century, pilot freight, Pitt Ohio, Pjax, R & L Freight, ryder, Saia, sco Logistics, Southeastern Freight Lines, Sweeney, Union Pacific, USF Holland, USF Glen Moore, UPS Supply chain, Ward, Werner, YRC (Yellow/Roadway)



Active Support & Programming

This is what we use to track active programming jobs
and any pending support requests.

  User Name:  
  Password:  
-Active   -Testing   -Approved   -Canceled   -All